Accessibility statement for Sport and Exercise Online Memberships (Front-Facing) Website

This accessibility statement applies to https://www.sport.ed.ac.uk/online-membership/introduction.aspx

This website is run by the Sports and Exercise Department at the University of Edinburgh. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• using your browser settings, change most colours, contrast levels and fonts;
• Users can magnify the content up to 300% (but need to scroll horizontally as well as vertically)
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• There is no flashing, scrolling or moving text;

We’ve also made the website text as simple as possible to understand.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this website are not fully accessible:

• Some links open pop ups or new windows without notifying the user;
• Not all links have correctly formatted hypertext
• When magnified the pages do not reflow above 125%
• Alt text is not available for all non-text items;
• Compatibility with screen readers and other assistive technology could be improved
• Customization on mobile devices could be improved
• Sometimes it can be hard to tell where you have navigated to using the keyboard.
• There is no skip to main content option

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email – se.it.support@ed.ac.uk
• Address - IT Support, Sport & Exercise, 46 Pleasance, Edinburgh, EH8 9TJ
• BSL users can contact us via Contact Scotland BSL, the on-line British Sign Language interpreting service.

Find out more on the Contact Scotland BSL website

We will consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

• Email – se.it.support@ed.ac.uk
• Address – IT Support, Sport & Exercise, 46 Pleasance, Edinburgh, EH8 9TJ
• BSL users can contact us via Contact Scotland BSL, the on-line British Sign Language interpreting service.

Find out more on the Contact Scotland BSL website

We will consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details

Technical information about this website’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances, listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following items do not comply with the WCAG 2.1 AA success criteria:

• Not all non-text content has a text alternative

  • 1.1.1 Non text Content

• There may not be sufficient colour contrast between font and background colours, especially where the text size is small

  • 1.4.3 - Contrast (Minimum)
• Some text is displayed as an image
  • 1.4.5. Images of text

• Site is not fully compatible with browser or mobile device customisation, meaning that users do not have full control and functionality when customising the site (WCAG 2.1 AAA Level)

  • 1.4.8 – Visual Presentation

• Not all content can be presented without loss of information when magnified

  • 1.4.10 – Reflow

• Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio

  • 1.4.11 - Non-text contrast

• There is an inactivity timeout and the user does not appear to be alerted of this before the webpage times out

  • 2.2.6 - Timeouts

• There is no ‘Skip to Main Content’ button

  • 2.4.1 - Bypass Blocks

• Link purpose is not always clear

  • 2.4.4 - Link Purpose (In Context)

• It is not always clear where you have navigated to on the page when using a keyboard

  • 2.4.7 – Focus Visible
• Pop-ups and new browser tabs appear without alerting the user
  • 3.2.2 – On Input

• Data Validation errors do not always appear to alert the user as to what is required

  • 3.3.3 - Error Suggestion

• Content is not robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies

  • 4.1.1 - Parsing

• Not all our PDF’s meet accessibility standards for the following reasons

  • 1.1.1 - Non-text Content
  • 2.4.5 - Multiple Ways
  • 1.3.2 - Meaningful Sequence
  • 1.4.5 - Images of Text

We aim to improve our websites accessibility, in partnership with our software supplier, on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility. 

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

We are not currently claiming that there is any content outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will continue to address the accessibility issues highlighted, in partnership with our software supplier, to deliver a solution or suitable workaround. Unless specified otherwise, a complete solution or significant improvement will be in place for those items within our control by December 2023 .

While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.